This Human Resource Management HRM case study on Employee Relations with solution explains the problems faced by employees with high involvement. This case study on employee relations with solutions can also be used in explaining other HRM concepts like stress management, promotion, succession planning, etc. This HRM case study is a very interesting case study in which one could feel emotionally. Many of us after reading this case study could connect with the situation and feels like “Yes, this happens with me”. I am sure you will really enjoy this interesting and one of the best HRM case study on employee relations with solutions.
Case Study on Employee Relations with solution
Title: Is it a Planned Show
Mrs. Jancy works with TBL global services, IT project management company, in the HR department. Jancy is known for her involvement not only in her duties but also in other various activities of the department. She was aware of many minute details about the department throughout her tenure. Hence she becomes a point of contact for any such information which often consumes her time.
She is loaded with responsibilities very often, sometimes given to her and sometimes taken by her. In the beginning, she was happy with her profile and gave her the best in all the responsibilities with her. When years pass and she gets elevated to higher responsibilities she becomes overloaded. Still, she was happy with her job.
One fine day suddenly, she realized that many of her colleagues complete their work on time and also equally take care of their personal life. On the other hand, Jancy, having been loaded with responsibilities completed it partially at work and partially during her personal time. This becomes a reason for her stress.
She started questioning her ability to not being able to complete her work at the scheduled time. Later, she understood that apart from given responsibility she was involved in many other crucial activities of the department which becomes her additional responsibility which slowly the people forget that it is not under her job profile.
Jancy Being highly disturbed started feeling her job as a burden. She thought she can’t come out of this because the habit which she developed for herself and her coworkers is irreversible. So she finally decided to take a break from her job.
She fixed an appointment with the head HR, Mr. Ratan, for her resignation, He knows the fact that her involvement is irreplaceable and he also knew that she can be his competitor in a very short period, so, he had some other plans for her.
During the conversation, Ratan understood that Jancy is highly stubborn in leaving the job. So he convinced her to do work from home and advised her to limit her responsibilities as she will not come in any direct contact with the employees. Jancy happily accepted the option and she felt relaxed.
At the same time, Mr. Ratan was reporting to CEO Mr. Vedant “Sir, I didn’t accept the resignation. I have given Jancy the option of work from home and she accepted to continue the job”. Mr. Vedant asked ” but Ratan how did you made her accept this offer. And why you have given this option. As per her colleagues, her nature of doing the job is a key component.”
Mr. Ratan with a smile replied. “Sir I advised her to limit her responsibilities to her profile by opting for work from home. She accepted the offer. And I am very sure that her very nature of involvement will not allow her to restrict her responsibility even after opting for work from home.” So I am not going to lose the benefit of her involvement.
Mr. Vedant was worried by the last words of Ratan, he thought.”How I am going to execute my plan of replacing Jancy in Ratan’s position of Head HR as she opted for work from home and why did Ratan has that option to her. Is this a planned show “.
Questions on Case Study on Employee Relations with solution:
- Whose assumption is correct Jancy or Ratan
- According to you what could be the reason for Jancy being overloaded is it the fault of organizational structure or the nature of Jancy
- Also, answer the questions raised by Mr.Vedant in the last para. Was it a planned show.
Case Study on Employee Relations with solution:
The solutions discussed here are based on my understanding and observation. There is no right or wrong in case study questions. You can modify these answers based on your perception of the said case.
- Whose assumption is correct Jancy or Ratan
This is a hypothetical question. If Jancy could be determined then her assumption could be correct. But she is not so determined with her decision of limiting responsibility then Mr. Ratan’s assumption will be correct.
2. According to you what could be the reason for Jancy being overloaded is it the fault of organizational structure or the nature of Jancy
If we analyze the case there is a hint given: Mr. Vedant CEO wants to make Jancy as head HR. This shows that he is aware of what is happening in the department. also, he knows who is working with high involvement. Hence the Organisation structure seems to be proper. In the case, it is mentioned that Jancy undertakes responsibilities on her shoulder even though it is not under her profile. both the above-said options could be a reason for Jancy being overloaded majorly because of her nature and minorly because of the structure.
3. Also, answer the questions raised by Mr.Vedant in the last para. Was it a planned show
Mr. Vedant, the CEO, seems to have a clear idea of what is going on in the department. He is not much satisfied with Ratan which could be understood by his idea of replacing him. So, he got a doubt on Ratan, whether he is purposely putting the burden on Jancy by overloading her with responsibility and gave her the option of WFH. By this both this he getting two things:
His competitor Jancy will work from home only so she will be away from the organization. Secondly, he can easily get the work done from Jancy using her nature of Involvement.
Mr.Vandant analyzing these things thought that it could be a planned show by Mr. Ratan.
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